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We’re going strong after Cannes LIONS 2023 – even after hosting more than 5,000 people at SPORT BEACH. The emerging themes still on our minds: 

  1. The consensus at Cannes was that generative AI is no passing fad. But brands and marketers need to understand how to use (and not use) AI to truly realize its potential.

     

  2. Brands need to understand the risks of embracing polarizing issues. That doesn’t mean they shouldn’t stand for something.

     

  3. Fandom is even more valuable than you think. How else could a dish soap company like Dawn have more fans than tech and entertainment giants?  

Get ready, because we’re diving deep into all three … 

1. AI CAN’T DO EVERYTHING. YOU STILL CAN’T IGNORE IT.  

The message at Cannes LIONS from OpenAI, Google, and other tech companies was the same: AI won’t replace creatives, it will make them more creative. 

  • BIG TECH SHOWCASE: Meta positioned AI chatbots as a way for brands to interact with fans, and stressed that AI could help generate and target hundreds of versions of ads. Expedia touted its new ChatGPT app integration. And on the sand, Microsoft Beach dazzled visitors with otherworldly sea creatures made by artists using AI tools. (Check them out in this gallery, created in partnership with Instrument.)
     
  • DON’T SET IT AND FORGET IT: Generative AI is a useful tool. But Google’s Robert Wong stressed at the Palais that humans with taste still need to be in charge, comparing AI to “raw clay” that will take people with “curiosity, creativity and compassion to harness.”
  • BRIGHT FUTURE: Overall, people at Cannes LIONS thought AI will change marketing for the better. Code and Theory’s co-founder and executive chairman Dan Gardner envisioned the rise of “true creativity,” where innovative people can create whatever they can imagine, regardless of their technical skills.  

READ MORE: 3 Quick Things from Cannes 2023: AI will lead to an ‘explosion of creativity’  

 

How AI and AR Will Transform Sports 

2. STAND OUT BY STANDING UP  

There was plenty of debate over purpose-driven ads at Cannes LIONS this year. But that doesn’t mean brands can’t embrace causes – as long as they’re consistent with their politics.  

  • REPRESENTATION PAYS: At a SPORT BEACH panel hosted by the ANA CMO Growth Council and SeeHer, the message was clear: accurately representing people with disabilities isn’t just the right thing to do, it’s a smart business move.  

Robyn Freye, Chief Growth Officer at Stagwell, shared this stat: only 1% of prime TV ads include topics, visuals, or themes related to people with disabilities. That’s despite the fact that more than a quarter of the U.S. population lives with a disability. Ultimately, brands have a huge opportunity to reach people who don’t feel seen in ads.  

  • BOLDEST MOVE AT CANNES: On the sustainability front at Cannes LIONS, per Adweek, Stagwell’s GALE stood out by becoming the largest agency to sign the Clean Creatives pledge not to work with fossil fuel companies.  

READ MORE: 3 Quick Things from Cannes 2023: Making the World a Better Place

 

The Intersection of Sport and Sustainability  

3. BRANDS ARE THE NEW ROCK STARS 

There were plenty of Spike Lee fans at SPORT BEACH. But it’s not just filmmakers, athletes, and musicians who have fans. It’s also brands.  

  • WHY FANS MATTER: Fotoulla Damaskos, EVP, Brand Strategy and Innovation at Stagwell’s National Research Group, used Cannes LIONS to reveal the Fandex, based on a study of 12,500 people who were asked about 250 brands. It found that fans are…

3.5x more likely to advocate for a brand than the average consumer. 

3x more likely to stick with a brand even if it does something they don’t like. 

  • BIG SURPRISE: Dawn had the fifth highest brand fandom score in the Fandex, topping buzzy entertainment, tech, and sports brands.  The lesson? Any brand can attract fans if it creates community and connect with consumers’ values (think #Cleantok and clean baby ducks, respectively), as well as innovate new products that people love. “It’s a purposeful journey that brands need to take,” said Damaskos. “And while there isn’t any one formula to create and build fandom, there is a playbook.
  • THE FUTURE OF FANDOM: Personalization at scale, fueled by AI, predicted GALE’s Brad Simms. 

READ MORE: 3 Quick Things from Cannes 2023: Fans, fans, fans for your brands, brands, brands 

What Turns Customers Into Fans

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Bonjour! We were at Cannes LIONS, hitting the Palais, fringe stages, and SPORT BEACH to bring you fresh insights every day of the festival. Today in 3 Quick Things: Brands and agencies at Cannes LIONS get creative trying to make the world a better place. (Miss anything at Cannes? Catch up on LinkedIn, YouTube, and Instagram.)

  1. IT CAN BE PROFITABLE BEING GREEN Is carbon-free advertising a possibility? Felipe Thomaz, deputy director of the Oxford Future of Marketing Initiative, thinks so. At his Ad Net Zero panel in the Palais, he claimed as clients start factoring in carbon as an operating cost, agencies will follow. “Once I win your business away from you by being greener … you will be under tremendous pressure to match me.” SUSTAINABLE BUSINESS: GALE becomes largest agency to cut ties with fossil fuels
  2. WOMEN DESERVE BETTER Companies can’t “just pink it and shrink it,” said Wilson Brand’s Amanda Lamb at SPORT BEACH. In the same panel, Olympic champion Allyson Felix said she started her shoe company, Saysh, because other women’s sneakers were built on molds of men’s feet. The message: Brands can’t just pander to women, they have to meet their specific needs in products and marketing. Hopefully, more women in top marketing positions will help. At The Female Quotient’s Equality Lounge, Kory Marchisotto, Chief Marketing Officer at e.l.f. Beauty, shared a stat: Women now make up a majority of CMOs for companies in AdAge’s list of top 100 advertisers. WATCH: Building for the Female Athlete
  3. MORE AI, MORE PROBLEMS? Forget the robot apocalypse. Will AI lead to rampant copyright abuse? Lost jobs? Boring content? Those were the big questions on the Croisette. Two big takeaways from Cannes LIONS: 1) AI tools that create video and images will need to be trained on copyright-free material to be useful for (responsible) agencies. 2)
    Relying solely on generative AI for creative tasks is a bad idea. As Google’s Robert Wong said at the Palais, “You always need someone with taste to choose the best line. AI does not have taste.” DIVE DEEPER: Embracing Generative AI: A Responsible Approach

Beyond the Stage

Stagwell talked to C-suite marketers, sports luminaries, and other innovators at SPORT BEACH and the Palais. You’ll find fresh, insightful videos on our YouTube page from every day of Cannes LIONS. 

On the sand at SPORT BEACH, Anton Vincent, President, Mars Wrigley, North America, talked to the NFL’s Mack Hollins and Damaune Journey, Global Chief Growth Officer, 72andSunny, about treating business like sports, sustainable growth, and the importance of the Black Executive CMO Alliance (BECA).

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Bonjour! We were at Cannes LIONS, hitting the Palais, fringe stages, and SPORT BEACH to bring you fresh insights every day of the festival. Today in 3 Quick Things: Plug in friends. We’re exploring all things tech at Cannes LIONS 2023. (Miss anything at Cannes? Catch up on LinkedIn, YouTube, and Instagram.)

  1. THE AI REVOLUTION IS REAL OpenAI COO Brad Lightcap said AI tools like ChatGPT and DALL·E would lead to an “explosion of creativity” in the marketing industry. His key points: Creatives will use it to generate and enhance ideas more quickly, e.g. easy-to-create storyboards that let agencies explore lots of possibilities. Meanwhile, on the rooftop of the Carlton, Code and Theory’s co-founder and executive chairman Dan Gardner stressed that companies need to embed AI across their entire ecosystems – not just in one-off use cases. DIVE DEEPER: Mark Penn sees AR and AI as the industry’s biggest disruptors
  2. YOU HAVE THE POW(AR) What’s holding back brands on AR? The perception that it’s difficult to create and activate at meaningful scale, said CPB president, North America, Maggie Malek at Hôtel Martinez. But Snap’s AR tools and companies like Stagwell’s ARound are making it easier to target passionate new customers in unique ways.
    Speaking of Snap, it teamed up with Disney to build an immersive AR exhibit at Cannes LIONS. And AR developer Niantic announced Rewarded AR, an ad platform that will allow for branded content in mixed-reality games like Pokémon GO. THE APPLE EFFECT: What Apple’s new $3,499 Vision Pro headset means for brands
  3. DON’T SLEEP ON THE METAVERSE With all the attention on AI, brands may have neglected opportunities in the metaverse. At the Palais, Roblox’s Christina Wootton said that’s a huge mistake: brands (especially fashion labels) have a great opportunity to connect with Gen Z in the metaverse. Plus, she doesn’t see AI and the metaverse as in conflict, noting that brands could use generative AI to populate the metaverse with a ton of enticing content. NEW RESEARCH: NRG’s Fandex says innovation creates fans, and fans are 3.5x more likely to advocate for brands.

Beyond the Stage

Stagwell talked to C-suite marketers, sports luminaries, and other innovators at SPORT BEACH and the Palais. You’ll find fresh, insightful videos on our YouTube page from every day of Cannes LIONS. 

At SPORT BEACH, Olympian Allyson Felix talked to Evin Shutt, Global Chief Executive Officer and Partner, 72andSunny, about founding her footwear company Saysh and women’s sports.

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Stagwell and our partners at Infinite Reality teamed up at SXSW 2023 to explore the ways that fandom, technology and consumers are converging in immersive experiences, helping bring consumers closer to the sports, entertainment, music and games they love. Hear from leaders at United Masters, Napster, AFROPUNK and more about how the consumer imperative for more immersive experiences are shaping early entertainment and commerce in the metaverse. Stream episodes from the SXSW 2023 Podcast Lounge below. 

 Alexis Williams, Chief Brand Officer, NA 

Talent in the Metaverse 

What’s next in connection, community, and commerce for avatars, athletes and artists? Hear from Tracy Benson, CEO and Founder of Obsesh, Nova Han of Nova Han Productions, and Helix Wolfson, President of Metaverse Operations at Infinite Reality. Stream the episode.

Creator Economy and the Metaverse

How are creators and platforms envisioning the future of fandom and engagement in the metaverse and other immersive realities? Maggie Malek, CEO, MMI and John Rough, SVP, Enterprise for Untied Masters, discuss. Stream the episode.

Fandom, Music, and Metaverse 

VentureBeat’s Dean Takahashi, Jonathan Vlassopulos, CEO of Napster, and Animal Concerts Executive Producer, Music, Anthony Mazzo discuss how brands can connect with artists, music, platforms and communities in the metaverse. Stream the episode.

Inclusivity in the Metaverse 

AFROPUNK founder Jocelyn Cooper and Shelby Larkin, Director, Global Partnership development at SoFi Stadium and Hollywood Park discuss diverse communities can benefit from the Metaverse. Stream the episode. 

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As the marketing landscape continues to evolve, Stagwell is proud to lead the charge as the only digital-first marketing services network. Today, we’re excited to announce that 9 of our network agencies have been recognized by the prestigious Webby Awards for their outstanding work in pushing the boundaries of the internet. They include Anomaly, ARound, 72andSunny, Code and Theory, GALE, HUNTER, Instrument, Observatory, and YML.  

With a total of 13 Webby Award nominations and 14 honors received to date this year, Stagwell’s agencies are shining bright on the shortlist. It’s a testament to the innovative and creative minds within our network who are driving forward the future of digital marketing. Join us in celebrating this remarkable achievement and cast your vote for Webby’s People Choice Award by Thursday, April 20th.  

72andSunny

  • Call of Duty Modern Warfare “Squad Up” – Nominee – Video > General Video > Trailer – VOTE HERE 
  • NFL “We See You” – Honoree – Advertising, Marketing & PR > Advertising Campaign > Corporate Social Responsibility Campaign – VIEW THE WORK 
  • HubSpot “Success Stories” – Honoree – Advertising, Marketing & PR > Craft > Best Copywriting – VIEW THE WORK 
  • Bumble “Fall in Love with Dating” –  Honoree – Advertising, Marketing & PR > Individual > Video Ad Shortform > VIEW THE WORK  
  • Google “Helping You Help Them” – Honoree – Advertising, Media & PR – Advertising Campaigns – Best Partnership or Collaboration – VIEW THE WORK  

Anomaly

  • Make Time for the Life Artois – Nominee – Advertising, Media & PR > Craft > Best Video Editing – VOTE HERE

ARound

  • ARound Stadium – Honoree – Apps, dApps and Software > App Features > Best Use of Augmented Reality – VIEW THE WORK

Code and Theory

  • Skidmore, Owings & Merrill – Nominee – Websites and Mobile Sites > General Websites and Mobile Sites > Architecture, Art & Design – VOTE HERE
  • Code and Theory Inclusive Design & Marketing – Honoree  – Video > Branded Entertainment > Diversity, Equity & Inclusion – VIEW THE WORK
  • Windows (Consumer) – Honoree –  Websites and Mobile Sites > General Websites and Mobile Sites > Web Services & Applications – VIEW THE WORK
  • Fatherly – Honoree – Websites and Mobiles Sites > General Websites and Mobile Sites > Travel & Lifestyle – VIEW THE WORK
  • Amazon Ads – Honoree – Advertising, Media & PR > Branded Content > Products & Services – VIEW THE WORK

    GALE

    • 26.2 You’re Gonna Need Milk For That with MilkPEP – Nominee – Advertising, Media & PR > PR Campaigns > Best Event Activation > VOTE HERE  

    HUNTER

    • Johnnie Walker and Lilly Singh Join Forces for Gender Parity in Leadership – Nominee –  Video > Branded Entertainment > Corporate Social Responsibility – VOTE HERE

    Instrument

    • Eames Institute – Nominee – Website and Mobile Sites > General Websites and Mobile Sites > Architecture, Art & Design > VOTE HERE
    • Blackspace – Nominee – Websites and Mobile Sites > General Websites and Mobile Sites > Activism – VOTE HERE

    Observatory

    • “Live From The Upside Down” Netflix Stranger’s Things and Doritos from Observatory & Slap Global – Nominee – Advertising,  Media & PR > Branded Content > Media & Entertainment – VOTE HERE 
    • “Live From The Upside Down” Netflix Stranger’s Things and Doritos from Observatory & Slap Global – Nominee – Video > Branded Entertainment > Media & Entertaniment – VOTE HERE
    • “Live From The Upside Down” Netflix Stranger’s Things and Doritos from Observatory & Slap Global – Nominee – Metaverse, Immersive & Virtual > General Virtual Experiences > Entertainment, Sports & Music – VOTE HERE 

    YML

    • YETI Year in Preview: Plan your wildest year yet – Nominee – Websites and Mobile Sites > General Websites and Mobile Sites > Events – VOTE HERE 
    • Albertsons: Simplifying Grovery Shopping for Millions – Nominee – Apps, dApps and Software > General Apps > Shopping & Retail – VOTE HERE 
    • Chopt: Building an End-to-End Experience for a Challenger Brand – Nominee – Apps, dApps and Software > General Apps > Food & Drink –  VOTE HERE 
    • FIREWATCH: Using NFTs to Fight California Wildfires – Honoree -Websites and Mobile Sites – Responsible Innovation – VIEW THE WORK  
    • Albertsons: Simplifying Grocery Shopping for Millions in the Websites and Mobile Sites – Honoree – Best Mobile Visual Design – Function – VIEW THE WORK 
    • Champion: Evolving an Iconic Brand For a New Generation – Honoree – Websites and Mobile Sites > Shopping & Retail –  VIEW THE WORK 
    • Chopt: Building an End-to-End Experience for a Challenger Brand – Honoree – Apps, dApps and Software > Technical Achievement – VIEW THE WORK 
    • FIREWATCH: Using NFTs to Fight California Wildfires – Honoree – Websites and Mobile Sites > Sustainable Technology: VIEW THE WORK 

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        Brand fandom is driving the transformation of marketing. And marketers can’t move fast enough to maximize the potential of community engagement to drive long-term loyalty. Hear how leaders from LEGO, Lenovo, and Infinite Reality are using everything from immersive technologies to branded entertainment to engage with their brand fans. Catch their insights below and visit YouTube to see all of our Content Studio interviews with C-Suite leaders.

         Alexis Williams, Chief Brand Officer, NA 

        LEGO: Branded Entertainment and Brand Fandom Go Hand in Hand  

        LEGO Creative Director James Gregson shared his team’s playbook for using brand entertainment content like “The LEGO Movie” to drive long-term brand fandom with Rescout’s Ivan Kayser. Watch the clip.

        Lenovo and Infinite Reality: What Is the Most Important Driver of Fandom?  

        National Research Group’s Jay Kaufman interviews Infinite Reality CMO Hope Frank, Lenovo CMO Gerald Youngblood, NRG CMO Grady Miller and Brand Performance Network’s Shannon Pruitt after their SXSW Session “The Anatomy of a Fan.” Watch the clip

        Minnesota Twins: Fan Insights Fuel Better Experiences

        Technology is giving sports teams and sports marketers insights into fan behavior that they’ve never had before. Chris Iles, Sr. Director, Innovation and Growth at the Minnesota Twins, caught up with Stagwell at SXSW to chat about how teams like Twins are integrating tech innovation to reach a new generation of fans. Watch the Clip.

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        By

        Mark Penn, Chairman and CEO, Stagwell

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        When I launched Stagwell, I promised we would transform marketing with digital strategy and technology innovation, and we are off-to-the-races in 2023 building game-changing AR and AI products to do just that. From pressing our advantage as early-movers in the artificial intelligence and communications technology space, to breaking world records with our augmented reality partners, I’m proud to share an update on the digital innovation efforts underway across Stagwell.

        AI is one of the most talked about trends in business in 2023. There’s a lot of buzz, hype, and predictions afoot about what it can and can’t do for advertising. We’re believers in AI as enablement technology — while it can certainly replace around 85% of marketing activity, the final 15% is powered by that intangible human element that makes creative marketing soar. 

        Our teams are working to help our partners around the world absorb the promises and pitfalls of this new technology. Visit our website to hear more from our experts about this new frontier, and if you have questions about any of the below, please reach out to me to discuss. 

        “Did AI Write that Press Release?” Meet Taylor, Stagwell Marketing Cloud’s New Generative AI Tool

        Stagwell has officially launched the communications industry’s first free generative AI writing tool, Taylor. Fully integrated into PRophet, our AI SaaS platform, Taylor (a play on “tailored content”) will help PR professionals write press releases, story pitches, and even generate social media posts — saving untold amounts of time and resources. Read more in Fast Company.   

        Taylor will be one part of Stagwell’s much more significant investment in AI. Stagwell Marketing Cloud has formalized a Comms Tech Business Unit, led by Aaron Kwittken, to provide a suite of AI-powered products and services to reinvigorate the PR field. The Comms Tech Unit will include PRophet and Koalifyed, an influencer discovery and campaign management platform, with more transformative software tools around narrative analysis, combating misinformation, and managing brand safety to come.   

        Visit our website to learn more about how Stagwell is transforming marketing with AI. 

        ARound and the Rams Give Los Angeles a White Christmas in Augmented Reality

        ARound, our shared augmented reality product within the Stagwell Marketing Cloud, worked with the Los Angeles Rams and SoFi Stadium to give Los Angeles a White Christmas in AR – and break a world record for the largest snowball fight in the world of augmented reality. ARound launched the experience during the Rams-Broncos Christmas Day game; over 42,000 snowballs were tossed by 1,5000 participants, with an average in-game engagement time of 15 minutes per participant.  

        For those of you who are new to the product, ARound uses 3D spatial computing to map large-scale venues and localize content to individual users, allowing attendees to see the same real-time 3D effects and participate in the same shared experiences. This is a new, connected marketing medium, enabling brands to reach fans at scale with stadium-wide AR games, contests, effects, and a remote experience amplifying the energy and excitement of game days. 

        Hear from Founder Josh Beatty on what brands and fans can expect from ARound Season 2 here.

        Using Technology to Fuel Specialty Media Innovation

        At CES 2023 in January, Stagwell was the only global marketing services network to exhibit on the main convention floor as we focused on showing how we transform marketing through impactful technology. There, we unveiled an exciting new division in the Stagwell Marketing Cloud to build Specialty Media formats that offer brands novel ways to reach, engage, and monetize key consumer segments across sports, travel, retail, news, and dining. The unit currently includes ARound, our shared AR product in use by the Los Angeles Rams; a new QR code powered marketplace for restaurants and bars; and a new travel marketplace from Ink.    

        Through this tech-focused approach, we are bringing new experiences to consumers, whether at the stadium, in a restaurant, or on an airplane. Along with these experiences comes a wealth of creative marketing opportunities, adding, as Digiday reports, yet another “bow in the quiver” of the Cloud that keeps us at the forefront of new forms of richly targeted media

        Transforming Marketing through Impactful Technology

        Stagwell is built to transform marketing through impactful technology, helping power unmistakable business outcomes for our clients and positive change for society. 

        Download our short lookbook for a window into how Stagwell’s network helps harmonize the art and science of modern marketing for results. 

         

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        Originally Released On

        PR Newswire

        CONTACT:

        Brandon Dixon
        pr@stagwellglobal.com

        NEW YORK, Feb. 22, 2023 /PRNewswire/ — Stagwell (NASDAQ: STGW) today expanded its digital transformation and engineering network Code and Theory with the addition of Silicon Valley-born digital product and design agency YML (Y Media Labs). The Code and Theory Network now includes six agencies: flagship shop Code and Theory, Kettle, Mediacurrent, Rhythm, Truelogic, and YML. The move creates a truly differentiated integrated network boasting nearly 2,000 people with 50% engineers and 50% creative talent, equipping client partners with teams purpose-built to solve digital-first end-to-end business challenges.

        “Stagwell believes a digital-first approach drives holistic business transformation and marketing innovation,” said Mark Penn, chairman and CEO, Stagwell.  “Stagwell is accelerating our investment in scaled digital transformation and engineering capabilities by aligning a truly impressive set of agencies to support our global client partners.”

        Stagwell’s Code and Theory Network now boasts approximately 800 engineers who can execute 24/7 development cycles utilizing onshore, nearshore, and offshore engineering. YML’s arrival adds key offshore scale in India and award-winning native app development capabilities.

        “We are excited to expand the Code and Theory Network with the addition of YML and the opportunities this will unlock for our clients and our talent,” said Dan Gardner, co-founder and executive chairman, Code and Theory Network. “Modern business is digital business. We now have both the scale of technology services and the balance of excellent creativity to deliver end-to-end services across the customer journey, which our competitors in traditional agencies or consultancies simply don’t have.”

        Dan Gardner, along with Mike Treff, CEO of Code and Theory, will lead the Code and Theory Network. YML will continue to be led by CEO and Co-Founder Ashish Toshniwal. And, as part of this network expansion, Lauren Kushner has been promoted to CEO of Kettle.

        “I could not be more excited for YML’s next chapter as we join the Code and Theory network. Building on our momentum, this move will bring our clients a new roster of resources, technology partnerships and near-shore global reach with engineering scale in Latin America,” said Toshniwal.

        All agencies within the network will continue to operate under their individual brands, consistent with Stagwell’s focus on collaboration between complementary groups versus agency consolidation. Brands within the network will retain their cultures and unique capability sets, while scaling through more integrated work.

        About Code and Theory Network

        The Code and Theory Network is the digital-first creative and technology group within Stagwell, built to partner with businesses to navigate the complexity of changing consumer behaviors and emerging technologies. With a global footprint and the capabilities to work cross the entire consumer journey, we crave the hardest problems to solve. The network includes the flagship agency Code and Theory as well as Kettle, MediaCurrent, Rhythm, TrueLogic, and YML.

        About YML

        YML (Y Media Labs) is a design and technology agency bringing Silicon Valley to the world by creating award-winning digital products and experiences. YML has launched mobile apps, websites and other digital experiences for a range of clients including PayPal, Google, Universal Music Group, The Home Depot, Yeti and Polestar. Its work has been recognized by Steve Jobs (ya, that Steve Jobs) and featured by TED Talks, in The Wall Street Journal (“YML is one of the most innovative companies in Silicon Valley”), Forbes, Ad Age, ABC, CNBC and more. Founded in 2009, YML is now home to 500+ innovative designers, strategists, and engineers around the globe. To learn more please visit yml.co.

        About Stagwell

        Stagwell is the challenger network built to transform marketing. We deliver scaled creative performance for the world’s most ambitious brands, connecting culture-moving creativity with leading-edge technology to harmonize the art and science of marketing. Led by entrepreneurs, our 13,000+ specialists in 34+ countries are unified under a single purpose: to drive effectiveness and improve business results for their clients. Join us at www.stagwellglobal.com

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        By: Tim Hawes on February 3, 2023

         

        Associate Strategy Director for Europe, Tim Hawes breaks down generative AI and gathers insights from teams at Assembly on ChatGPT and its applications.

        Over the last two years, advancements in generative AI have been taking the world by storm, just check out some of the headlines:

        Beethoven’s unfinished Tenth Symphony completed by artificial intelligence.

        Why It’s So Hard to Resist Turning Your Selfies Into Lensa AI Art.

        How a deepfake Tom Cruise on TikTok turned into a very real AI company.

        ChatGPT passes exams from law and business schools.

        Download this POV here.

        Generative AI utilises machine learning to create new and unbelievably real digital content with minimal human intervention, leaving many questioning the ethical role this tech plays in our everyday lives. In practice, brands and marketers are assessing how these tools will impact their work and the future of their industries.  

        We spoke with some of the brilliant minds at Assembly to get their points of view and what they’re excited about when it comes to generative AI.

         

        What can generative AI be used for, other than creating AI art of cats?

        Tim Hawes, Associate Strategy Director for Europe: It has a tone of utility already and its rate of development is astounding. It seems like a new AI for “X” is released or posted every day. It can pretty much answer any question you throw at it (ChatGPT, that is). It’s like a chat-based Wikipedia in that regard. I’ve asked it to explain history, maths and random facts or even write some marketing headlines or code snippets. It can write recipes – which is what really kickstarted my renewed interest in it. I watched a video where a chef explains her preferences; type of meal and the bot outputs a full menu and instructions for a full Indian-inspired thanksgiving dinner.

        Other than cats, it (DALL-E) can create some genuinely interesting art, some can come out looking a little uncanny valley-esque though, depending on what you ask it to generate. There are AIs for everything,  theresanaiforthat.com is a database of many of them; I wouldn’t be surprised if an AI curated it. Because of the way that the ChatGPT  is trained, it can recount any set of information it has ingested, merging sources together and creating ‘new’ text, depending on how you prompt it. You can even ask it to ‘speak’ in a particular mode or instruct it to take on a particular role.

        So as far as “what else CAN a generative AI do?” with enough quality input I’d be asking “what can’t it do?”

        Are there limitations with ChatGPT and similar tech?

        Pedro Mona, Global Director Martech & Data: Two of the major factors limiting scale right now are server capacity issues and computing power – ChatGPT was down recently because half of LinkedIn were trying to access it at the same time. There are also organisations using ChatGPT to churn out essays and sell them to university students, granted the work was brilliant, however, the machine didn’t seem to understand the concept of referencing. So, plagiarism and duplicate content could certainly be an issue – which brings us back to my point on training models specific to clients and brands. On the topic of coding, it’s certainly got applications in shortening writing time but it’s essentially not much different from stealing code from the slew of libraries out there anyway – that’s what everyone already does.

        David Hidasi, Senior Data Scientist: In the role of data science, it can help us to generate and fill holes in data as well as create basic functions and give us shortcuts for coding – which humans can then elaborate on and develop. We’re not there yet as far as relying on it end-to-end, there will always be some requirement for testing and human curation – given the pre-trained nature of the networks.

        What does AI mean for marketers and brands?

        Kristie Naha-Biswas, Head of Strategy & Planning for Europe: AI is pretty amazing, but frightening at the same time.  The ability to produce content faster and more efficiently than humans may be appealing to brands or procurement as a new cost-efficient evolution in their marketing deployment, but there is one vital human component that this technology still lacks, which is empathy and emotion. Emotion is what makes art, in any form be that a painter or a musician, unique.  Art is a human expression of emotion that cannot be replicated by AI, it is the artists’ personal experience and original thought that elicits an emotional response from their audience – do we love it or hate it. Advertising creative is no different. Emotionally led and real, insight driven ideas are what makes creative distinct so brands can stand out to build that critical mental availability vital to any successful brand formula. I think there is a future role for how we can use AI to drive greater personalisation of a piece of content, or messages from an overarching creative idea, or concept.

        Pedro Mona, Global Head of Data and Martech: The way agencies and brands are going to win with generative AI is integrating it into human-assisted workflows – where maybe an analyst could work on one or two things at a time, now maybe its three or five at once! Training and integrating generative AI models into a brand, where it understands the tone – the voice of the brand – will take it much further to “on brand” content than its current public training models. I see big applications for content in this regard.

        The most interesting part is testing human versus AI versus human + AI. In my previous experience producing predictive models for media performance, the human-assisted AI campaign won by a landslide – the input quality and the human context for the brand and therefore analysis bore the best results. While I don’t see it replacing search engines entirely (the ability to index up-to-date data isn’t there yet) it has wonderful applications for accessibility – text to speech rendering and explanation of advanced topics can have brilliant utility for the visually impaired, for example. Ultimately, I think it’s going to become the new standard, improve parallel workflows and companies that can utilise it in the context of their own brands. There will always be an element of human intervention in quality control and analysis that I don’t see going away any time soon.

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